Captain John reserves the right to cancel any charter in the event of severe weather or an extreme situation. We will work with you to either reschedule or give you a full refund (100%). Your safety and the safety of our crew is a priority.
Reservations that are made within 21 days of the date of charter must be paid in full. You will receive a confirmation email confirming the transaction. You MUST reply to this email to finalize your reservation.
Credit card charges will read as Epic Charters, Inc.
21 Days Prior – Cancellations made by Noon 21 days prior to the reserved date will receive a full refund.
Within 21 Days – Cancellations made within the 21 days of the trip date will be charged the deposit only.
Within 7 Days – Cancellations less than 7 days of reservation date and ‘no shows’ will be charged for the full amount of the charter fee.