The industry standard is 20% or more, depending on how courteous you feel they were or how hard you feel they worked. However, we do not want you to feel obligated to tip anyone any amount you don’t feel they worked hard enough to earn. Pay all monies to the Captain. He will split the gratuity 50 / 50 with the Mate.
A giant ABSOLUTELY. Just because you got an email confirmation, don’t assume anything. We strongly recommend texting Capt John at 704-999-6597 one week prior to your trip to confirm you are on the schedule. Then, the Captain assigned to your trip should text or call you by the evening prior to your trip to confirm the departure time and that the forecast is acceptable. If you do not get a text or call from your captain by 9 pm the night before, call or text captain John just to be safe.